For appointments regarding general surgical problems including abdominal and groin hernias, bowel disease and screening, a GP referral letter is preferred. A consultation with your GP is not always necessary to obtain this.
You can also self refer.
Patients are usually offered an appointment within 7-10 days and any further investigations or interventions within 2 weeks of that appointment.
GP referral by email or post
On receipt of the GP referral you will be contacted and offered the next available appointment. Details on the referral will be checked with you to ensure they are correct and if you are insured you will be asked to bring your policy number and an authorisation for the consultation to the appointment.
A letter is then posted to you (or emailed if time is short) with a couple of forms to complete with the appointment card detailing the date, time information.
Directions will be on the card and in your confirmation letter.
Miss Boorman’s private rooms are not at the Nuffield Hospital but at Exeter Medical for her consultations but procedures are at the Nuffield Hospital and the Royal Devon and Exeter Hospital.
Self Referral by phone
You will be asked if you have seen your GP and if you can ask for a referral to be emailed containing current medical status, past medical history, medications and allergies.
Your personal details will be taken and then the process followed as per the GP referral process above.
You will be asked to confirm a brief description of your issue to ensure you are seeing the correct consultant in order to not waste your time or money. If you are insured you will be asked to contact the insurance company for authorisation to see Miss Boorman.
If a procedure is necessary then once you have been seen you will be offered one of Miss Boorman’s theatre slots at the Nuffield Hospital. Ideally a procedure can be carried out the following week but this is not always the case as the Exeter Nuffield have deadlines which the surgeon must adhere to but an earliest time is sought which matches both your and the consultants availability.
A procedure code is given to you at consultation or shortly afterwards which you pass if insured to the insurer and another authorisation is given to you by the insurer for the procedure.
If you are not insured the cost will be discussed with you and then the Business office at the Nuffield or the Private Patients office at the Royal Devon and Exeter Hospital will contact you directly.
Payment must be received prior to the procedure.
Please note the hospitals deal with you directly regarding payments for the procedure.
Exeter Medical will only take actual payments for your consultant appointments. If insured the insurance company will be invoiced for the procedure by the surgeon, by the anaesthetist and by the hospital (three invoices).
Tanya Davis is Miss Boorman's PA/Medical Secretary.
Tanya had a varied career in Human Resources within commercial, educational and charitable organisations before moving into healthcare. She has experienced both public & private sector healthcare environments having previously worked in a local Health Centre for eight years after moving down to Devon with her family in 2004.
Tanya is the first point of contact for patients. She enjoys offering patient support with the highest level of customer service from their first consultation, throughout treatment, and through to any aftercare needs.
“I enjoy the variety of my work for Miss Boorman and strive to offer patients a friendly, supportive and understanding approach. I take great pride in supporting her patients with empathy and understanding ensuring they are comfortable, confident and reasurred before, during and after their treatment.”
Contact Tanya on 01392 350055 or online using our form.
Consultation Appointment Times
9AM - 12PM
Exeter Medical Limited
Exeter Business Park
Telephone: 01392 350055
For second opinions regarding potential bowel surgery or abdominal wall reconstruction an assessment may be carried out without a GP letter.
However, for a fully informative discussion, consent from your GP and results of radiological and pathological investigations considerably improve the accuracy of the discussion.